Shipping & Returns

Shipping

We currently ship to the following states: Indiana, Texas and Virginia. International shipping is not available at this time.

• Orders typically ship within 2–4 business days.
• Delivery usually takes 3–7 business days, depending on your location and carrier.
• Shipping is calculated at checkout and varies based on weight and destination.

Returns & Exchanges

We do not offer exchanges or returns unless discussed and approved with our team beforehand. All sales are considered final. If there is an exceptional circumstance or an issue with your order, please contact us so we can review the situation.

If a return is approved by our team, the following applies:

• The item must be new, unused, and in its original packaging.
• Returns must be initiated within 30 days of delivery.
• If the return is approved due to our error (incorrect or defective item), we cover the return shipping costs.

Refund processing may take up to 4 weeks, which includes:

• Transit time for the item to reach us (5–10 business days)
• Processing time once received (3–5 business days)
• Your bank’s refund posting time (5–10 business days)

How to Request a Return

If you believe your situation qualifies, please contact us with:

• Your order number
• The product in question
• A brief explanation of the issue

Our team will respond with next steps if your return request is approved.

Damaged Package?

If your order arrived damaged, email us with your order number and photos of the damaged package and product — we’ll review it and provide next steps. See the FAQ for more.